How to Export Orders from Joor, NuOrder, and Faire

Updated October 2026 with the current export steps for each platform.

Whether you're headed back from market or managing year-round wholesale orders, you'll need to get your order data out of platforms like Joor, NuOrder, and Faire. Here's exactly how to do it.

Exporting from Joor

Step by step:

1. Log in to Joor and open the order you want to import.

2. Click Download.

3. Choose Order Summary Excel (.xls).

4. Drop the file on the BoutiqueOS Import page. Joor files are detected automatically.

Use the Excel, not the PDF. The PDF a showroom emails you after an order is signed is the same order, but it leaves out size and color detail, so it can't be imported.

Exporting from NuOrder

The order PDF is the best file to use from NuOrder. The Excel export works as a backup.

Step by step:

1. Log in to NuOrder and open the order.

2. Click the More Actions (⋯) menu.

3. Choose Download Order PDF.

4. Drop the PDF on the BoutiqueOS Import page.

Backup: from the same menu, choose Download Order XLS, click Click here to download your order form export, then the download arrow once it's ready. The Excel export can be missing details the PDF has, such as color, so check the line items on the review page.

Exporting from Faire

Faire is the most straightforward of the three.

Step by step:

1. Log in to Faire and open the order. Each brand you ordered from is its own order.

2. Click Download Order.

3. Choose Product info (.csv) from the dropdown.

4. Drop the CSV on the BoutiqueOS Import page.

Prepacks listed in the description are expanded into the right quantity per size automatically. One thing to watch: Faire often doesn't include suggested retail prices. If yours is missing, set retail with the markup tool on the review page.

Tips for All Platforms

Export one order at a time. One file per brand order maps cleanly to one purchase order in Heartland.

Re-saving is fine. If you opened the file in Excel and saved it again, it still imports.

Save files with descriptive names. Something like "JOOR-VeronicaBeard-Jan2026.xls" makes it easy to find later.

Nothing goes into Heartland until you confirm. Every order opens on a review page first, so you can fix names, colors, sizes, and prices before anything is created.

Once you've got your exports, head to BoutiqueOS Import and start importing. The whole process — upload, review, import — takes about 2-3 minutes per order.

Need more detail? See our export guides for each platform.